Frequently asked questions.

Are your products sustainable?

All our products are ethically and sustainably made. The majority of our products are made from 100% organic cotton. Certified with the Global Organic Textile Standard (G.O.T.S) and by the Soil Association (UK). GOTS is an international production certification for organic textiles. The certification limits the use of toxic bleaches, dyes and other chemical inputs during the production process of textiles. It is internationally recognised as the toughest organic textile standard because it goes far beyond verifying the organic farming process to include every step of manufacturing.

The products are also part of the Fair Wear Foundation, which is an independent organisation that works with garment brands, garment workers and industry influencers to improve labour conditions in textile factories. We call these products “Climate Neutral” with a reduction of the carbon footprint by some 90%. This has been achieved through manufacturing facilities powered by green renewable energy, from wind and solar power.

How long are delivery times?

The production time depends on your order. However, after your order has been confirmed we always strive to deliver your merchandise within 2 weeks.

What printing methods do you use?

We can print in many different ways depending on your design. Most commonly we use screen printing. But we also offer transfers, digital printing (DTG) and embroidery.

Can you help with distribution?

Yes, we see ourselves as your full-service partner, where we can help you in all the different stages of the process. We can build and maintain your new webshop. Individually pack orders and send them out to your customers, of course, we only use plastic-free shipping. We can manage all your merchandise production. From printing and uploading product pictures online, managing all incoming orders and sending out orders straight from our warehouse in Stockholm.

What is your MOQ (Minimum order quantity)?

20 pieces.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at order@sustainablebettermerch.com

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